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In Queensland, around 1,700 falls from height result in serious injury each year, with construction making up more than 20 per cent of those incidents. Falls from ladders, scaffolding, rooftops, and elevated work platforms remain some of the most common and preventable.
Under Queensland’s Work Health and Safety Regulation 2011, anyone exposed to a risk of falling is required to be properly trained. That includes contractors, trades, and site workers across a wide range of industries.
RIIWHS204E – Work safely at heights is a one-day, face-to-face course that covers hazard identification, correct equipment use, fall protection systems, and emergency response. The training is practical, hands-on, and aligned with real site conditions.
Courses run from our Warana training facility, with access to equipment and structures that reflect the work being done across the region. Group bookings and on-site training are also available for Sunshine Coas
To book or enquire, call our Sunshine Coast team on (07) 5491 2144 or register your interest online.
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Course details
This course equips workers with the essential skills and knowledge required to safely work at height as part of their day-to-day role. It focuses on how to identify hazards, carry out a risk assessment, and conduct work using the correct systems and equipment. Training covers:
- How to identify hazards and assess risks before starting work
- Safe methods to conduct work at height across different job types
- Ladder safety, including correct selection, setup, and use
- Equipment usage, including inspection and fit-for-purpose selection
- Fall protection systems and how they are applied on site
- Anchor points and choosing safe connection locations
- Using harnesses and other personal protective equipment correctly
- Emergency response and basic rescue planning
The course combines guided learning with practical application, giving participants the opportunity to apply what they learn in realistic scenarios. Assessment is completed through a mix of knowledge questions and observed practical tasks. On successful completion, participants are issued a nationally recognised Statement of Attainment.
Course name
Working At Heights Course Sunshine Coast
Duration
1 day face-to-face
Cost
From $250 per person
varies by location, exact price in the table above
Course code
RIIWHS204E – Work safely at heights
Target audience
This course is suited to workers across the Sunshine Coast who are required to safely work at height, or who may be exposed to a fall risk as part of their role. It is commonly undertaken by:
- Construction workers and labourers across residential and commercial builds
- Roofers and solar installers working across the region’s growing housing and energy sector
- Maintenance crews servicing resorts, commercial buildings, and public infrastructure
- Trades such as electricians, plumbers, and carpenters
- Local council and infrastructure workers
- Supervisors or those in operational roles
It is also relevant for anyone needing to meet Queensland WHS requirements before starting work on sites where working at height is involved.

Course delivery
Give your team the training they need to work safely at heights on the Sunshine Coast
Our head office and training facility is located at 8 Technology Drive, Warana, making it a convenient option for workers travelling from across the Sunshine Coast, including Caloundra, Maroochydore, and up toward Noosa. Training is delivered in a facility designed to reflect real site conditions. You’ll get time on the tools, working with height systems and equipment used across various industries. If you’re organising training for a team, we can deliver training courses tailored to your site and the way your team works. For groups of ten or more, we can run the course on-site, bringing all equipment and setting it up in your work environment. Book Now
Sunshine Coast
8 Technology Drive, Warana QLD 4575
Brisbane →
18/229 Junction Road, Cannon Hill QLD 4170
Moreton Bay →
Neilson Road, Kurwongbah QLD 4503
Adelaide →
414B Churchill Road, Kilburn SA 5084
Devonport →
14 Loone Ln, Spreyton TAS 7310
Launceston →
55 Oakden Road, Prospect TAS 7250
Melbourne →
24/94 Keys Road, Cheltenham VIC 3192
Gippsland →
48A Standing Drive, Traralgon East VIC 3844

Entry requirements
- All participants must have sufficient English language skills to read and understand safety instructions, complete assessments, and follow trainer directions. Interpreters are not permitted.
- Due to the physical nature of the training, participants should have a reasonable level of fitness and mobility.
- People with back, leg, arm or joint injuries may find it challenging to climb, access training structures or wear a harness for extended periods.
- Students must be physically capable of wearing a harness and working at height during practical components.
At the enquiry stage, students are sent an information pack that includes course details and booking information. This process helps confirm that the course is suitable and allows any support needs to be discussed. There are no formal prerequisites for this unit of competency.
Payment Options
Please see the Link Resources, Payments, Cancellations and Refund Policy below in Student Information for all details on Payments for your course.
Payment can be made via direct bank transfer, EFTPOS, cash or cheque. For billing information including who to write a cheque to, please email accounts@link-resources.com.au or call (07) 5491 2144.
Pathways
Training and education pathways
On most worksites, height safety is just one part of the overall training required. Many workers build out their qualifications with additional units that cover different types of site risks and responsibilities. If you’re looking to broaden your skills or meet site requirements across multiple areas, you might also consider:
- RIIWHS202E – Enter and work in confined spaces
- MSMPER200 – Work in accordance with an issued permit
- MSMWHS216 – Operate breathing apparatus
- TLILIC0005 – Licence to operate a boom-type elevating work platform (boom length 11m or more)
- RIIHAN301E – Operate elevating work platform
Employment pathways
This course is often needed for roles where working at height is part of the day-to-day. It’s widely expected across construction, trades, maintenance, and infrastructure work, and is regularly asked for before stepping onto site in Queensland.

Why choose Link Resources for your Working at Heights course in the Sunshine Coast?
Supporting heavy industry clients for over 10 years
Link Resources has been supporting heavy industries across Australia since 2013, working across oil and gas, mining, construction, civil infrastructure, and utilities. This course is backed by that operational depth and experience across the industry.
Registered Training Organisation
Link Resources Training Pty Ltd (RTO 45483) delivers nationally recognised training that meets ASQA standards and is accepted by employers across Queensland and the rest of the country.
On-site delivery across the Sunshine Coast
We run courses at your worksite for groups of ten or more, bringing all equipment and setting up in your environment. Your team trains where they work, under conditions they will encounter in their roles.
Courses running year-round
We run most of our courses multiple times per week, so there’s no waiting around for a date that works. Whether you need one person certified or a full crew, there’s a slot available.
Need something different? Call us on 07 5491 2144
Our locations
Link Resources has purpose-built training facilities all across Australia to meet your specific training requirements.
Sunshine Coast
8 Technology Drive, Warana QLD 4575
Brisbane
18/229 Junction Road, Cannon Hill QLD 4170
Moreton Bay
Neilson Road, Kurwongbah QLD 4503
Adelaide
414B Churchill Road, Kilburn SA 5084
Devonport
14 Loone Ln, Spreyton TAS 7310
Launceston
55 Oakden Road, Prospect TAS 7250
Melbourne
24/94 Keys Road, Cheltenham VIC 3192
Gippsland
48A Standing Drive, Traralgon East VIC 3844
FAQS
Yes. Under Queensland’s Work Health and Safety Regulation 2011, anyone exposed to a risk of falling from one level to another must be trained and deemed competent before carrying out that work. This applies across construction, trades, maintenance, and many other site-based roles.
There is no formal expiry set by legislation. However, most employers and sites across Queensland expect workers to complete refresher training every 2 to 3 years to keep skills current and aligned with safety expectations.
Yes. Ladder safety is covered as part of the course, including correct selection, setup, and safe use across different surfaces and job types. Participants also learn when a ladder isn’t the right tool for the job and what alternatives should be considered first under Queensland’s hierarchy of controls.
Working at heights training is often completed alongside confined spaces training (RIIWHS202E) as both are common requirements across construction, resources, and maintenance worksites.
Other units frequently paired with this course include permit-to-work (MSMPER200) and elevating work platform operation (RIIHAN301E or TLILIC0005), depending on site requirements and the industry standards applicable to your role.
Participants are observed completing a range of hands-on tasks, including the proper use and fitting of harnesses and personal protective equipment, equipment inspection, and working through rescue planning scenarios. Assessors need to see that participants can apply what they’ve learned in realistic conditions and are capable of performing work safely.
Queensland’s Work Health and Safety Regulation 2011 requires anyone exposed to a fall risk to be properly trained, and work involving a fall of 2 metres or more on a construction site is treated as high-risk, requiring a Safe Work Method Statement before work starts.
The regulations set out a hierarchy of controls that must be applied in order: removing the fall risk entirely using devices like guardrails or scaffolding, then work positioning systems, and finally fall arrest systems such as harnesses and safety nets where other options aren’t practical.
For Sunshine Coast trades, roofers and maintenance crews working across residential, resort, and commercial sites, RIIWHS204E – Work Safely at Heights covers exactly how to apply these requirements to real site conditions.
Not always. Ladders are designed for short jobs where the risk is genuinely low, not as a general substitute for proper fall protection. If a task takes longer, needs two hands free, or the ground conditions aren’t stable, a more secure system such as a platform or scaffold is usually required instead.
There’s no formal ladder licence in Australia, but ladder use is still covered by WHS obligations around fall risk, and the Australian Standard AS 1892 sets the requirements for safe use and setup.
This course covers how to weigh up the task, the site conditions, and the equipment on hand, so Sunshine Coast workers can make the right call rather than reaching for whatever ladder is closest.
This course and all related training and assessment services are delivered by Link Resources Training Pty Ltd (RTO Provider Number 45483).
Student Handbook Payments, Cancellations & Refund Policy Complaints or Appeals Policy
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